Privacy Policy

Last updated: 15/01/2026

Kuuki Official Ltd (“Kuuki”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or purchase from us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Company name: Kuuki Official Ltd
Company number: 16611759
Registered address:
43 Marston Close
Whitefield
M45 8JR
United Kingdom

Contact email: info@kuukiofficial.com

Kuuki Official Ltd is the data controller responsible for your personal data.

2. What Data We Collect

We may collect the following personal data:

a) Information you provide directly

• Name
• Billing and delivery address
• Email address
• Phone number (if provided)
• Account details (if you create an account)
• Order details and purchase history

b) Information collected automatically

• IP address
• Device and browser information
• Pages viewed and interactions with the site
• Cookies and similar technologies

3. How We Use Your Data

We use your data to:

• Process and fulfil orders
• Deliver products and manage returns/refunds
• Communicate with you about your order
• Provide customer support
• Create and manage customer accounts (optional)
• Send marketing emails (where you have consented)
• Improve our website and customer experience
• Comply with legal and tax obligations

4. Legal Basis for Processing

Under UK GDPR, we process your data on the following legal bases:

• Contract – to fulfil your order and provide our services
• Legal obligation – for tax, accounting, and consumer law compliance
• Legitimate interests – to improve our website and prevent fraud
• Consent – for marketing emails and non-essential cookies

You can withdraw consent at any time.

5. Marketing Communications

If you opt in, we may send you marketing emails about Kuuki products, launches, and offers.

You can unsubscribe at any time by:

• Clicking the “unsubscribe” link in any email, or
• Contacting us at info@kuukiofficial.com

We do not sell or rent your personal data to third parties.

6. Cookies & Tracking

We use cookies and similar technologies to:

• Enable core website functionality
• Analyse site performance (e.g. Google Analytics)
• Support marketing and advertising (e.g. Meta/Facebook Pixel)

Non-essential cookies are only used after you provide consent via our cookie banner.

For more details, please see our Cookie Policy.

7. Who We Share Data With

We only share your data with trusted third parties where necessary, including:

• Payment providers (e.g. Stripe, Shopify Payments, Apple Pay)
• Ecommerce platform providers (Shopify)
• Shipping and fulfilment services
• Analytics and marketing tools (e.g. Google Analytics, Meta)

All third parties are required to handle your data securely and lawfully.

8. International Data Transfers

Some of our service providers may process data outside the UK or EEA.
Where this happens, appropriate safeguards are in place, such as standard contractual clauses.

9. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

• Order and tax records: as required by law
• Customer accounts: until deleted by you or no longer required
• Marketing data: until you unsubscribe

10. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact: info@kuukiofficial.com

11. Data Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.